The intelligent virtual assistant AI workflow integrates NVIDIA Riva English automatic speech recognition (ASR) and text-to-speech (TTS) with Haystack, a third-party, open-source natural language processing (NLP) service for information retrieval and question answering (IRQA), and Rasa, an open-source dialog manager.
The intelligent virtual assistant is available to customers with a subscription to NVIDIA AI Enterprise software.
The packaged components of this workflow are cloud native and include examples of enterprise-ready best practices for authentication, monitoring, reporting, and load balancing, while allowing a path for you to deviate.
Key benefits of the Riva intelligent virtual assistant for contact centers AI workflow:
The Best Possible Accuracy: Get an intelligent virtual assistant with customized Riva English ASR service for the best possible real-time accuracy for the financial service industry use case.
Expressive OOTB English Voices: Provide intelligent virtual assistants with professional English female and male voices with Riva pretrained TTS models.
Seamless Scaling: Instantly scale to hundreds and thousands of intelligent virtual assistants with microservices deployable on any cloud Kubernetes distribution.
Fast & Flexible Deployment: Quickly get started with a deployable intelligent virtual assistant in the cloud, on-premises, or on edge.
Learn more about how to use NVIDIA Riva through our Deep Learning Institute platform. You can work with Riva interactively on hardware provided by NVIDIA hosted in the cloud.
You must have a developer account and be signed in to access the following Riva courses:
Get Started with Highly Accurate Custom ASR for Speech AI Access a 90-day trial of NVIDIA AI Enterprise software to access a temporary free evaluation of Riva intelligent virtual assistant for contact centers AI workflow.
If you have an NVIDIA AI Enterprise subscription access the intelligent virtual assistant workflow through Enterprise Catalog.